Hotel Rina

Dear Guest, it is appreciated you spent time writing a review regarding your stay at Rina Hotel, our property in Alghero. Guests’ opinions are very important to improve quality and efficiency of our services. We’re sorry you weren’t totally satisfied with your stay, nevertheless we are able to reply to your concerns. Our hotel does not provide transfer service, however, many of our guests are able to reach the hotel itself with public transportation, that works perfectly in the area. Meals schedule is set in order to provide a functioning and comfortable service. You may agree that a buffet service (and not à la carte one) must have well defined schedules. We do provide both coffee from the machines and espresso coffee from the bar, that you actually requested. Our hotel does not have animation service – as it is stated during the booking process. We absolutely deny the correlation between our Jacuzzi and your daughter’s illness. All the water values are checked daily and they perfectly fit the hygiene regulation requested. It is to be said, moreover, that access to Jacuzzi is only allowed to people over 16 years old. Your daughter is around 5. She shouldn’t have been there. We’re glad, anyway, you appreciated the location of Rina Hotel, in the beautiful city of Alghero, and the cleanings in the hotel, scrupulously done every day. Hoping to see you again at Rina Hotel or in one another of our over 30 properties all over Italy. Best regards.