Hotel Swissôtel The Bosphorus

Dear Mrs. Lale , Thank you for taking the time to review your visit to Swissôtel The Bosphorus, Istanbul in such exquisite detail. It is always such a pleasure to read about our customer experiences; especially when it is so apparent that they have had a truly wonderful time. We all, at Swissôtel The Bosphorus, Istanbul, take great pride in our unique responsibility as custodians of this wonderful establishment.My colleagues take the greatest of pride in ensuring our customers are made to feel comfortable, and enjoy the highest levels of service and facilities during their time with us. I am delighted we achieved this during your visit and I will have great pleasure in sharing your feedback with the team.We also appreciate your constructive feedback, and wish to assure your comments are shared witan related management team. We all look forward to welcoming you back for another Swissôtel experience when you are next in Istanbul. Kindest regards, Guest Services